B&B TERMS & CONDITIONS

Bed & Breakfast Booking & Hot Tub Terms and Conditions

We will take a non returnable or transferable deposit of 30% of total booking amount from your card at the time of booking. We reserve the right to charge for booked accommodation if cancelled less than 48 hours prior to expected arrival and non arrivals. In the event of cancellations made more than 48 hours before expected time of arrival we will endeavour to re-let your accommodation, if this is not possible you may be liable to full payment.Early checkout of a booked reservation may result in the full charge being made at the discretion of the management. You may check in anytime after 2pm and check out is 11am on the day of departure. We do not offer any single accommodation. Rates may be changed without prior notice.If you expect to arrive after 6 pm please telephone Stoney End to confirm your expected time of arrival.Smoking: Stoney End has a strict no smoking policy. If you do so, we will terminate your Booking without refund and require you to leave Stoney End immediately. You authorise us to charge you any costs we incur if you smoke or cause damage in our property including costs for specialist cleaning (to make the accommodation fit for sale as a non smoking environment) and the cost of the accommodation for any time period it is unusable. You authorise us to charge this amount to the payment card used in your Booking. We will send you (at the address on the Booking) a breakdown of these charges within 10 working days. We may refuse to accept bookings from you in future. We do not accommodate pets in the B&B, however, we do allow dogs in Stoney End Cottage (please see the cottage Booking Terms and Conditions)Hot Tub – Safety:To ensure the safe and enjoyable use of the hot tub we request that you read through and adhere to the rules of this safety document.Ø During pregnancy soaking in hot tub may cause damage to your baby so contact your doctor for advice before entering the water.Ø Persons with heart disease, diabetes, low or high blood pressure, or any serious illness should not enter the hot tub without prior consultation with their doctor.Ø People with skin, ear, genital or other body infections, open sores, or wounds should not use the hot tub because of the possibility of spreading infection.Ø Parents are advised that the hot tubs are not suitable for children under the age of four.Ø Parents are to warn children not to allow water in their mouths as this can cause infection and illness.Ø The heat of the hot tub water speeds up the effects of alcohol and can cause sleepiness, dizziness and unconsciousness.Ø Never use the hot tub while using or after using narcotics or other drugs that may cause sleepiness, drowsiness or raise/lower blood pressure.Ø At 39-40oC limit your time in the hot tub to a maximum of 20 minutes as extending this time can affect your inner organs and cause fever-like conditions. At 36-37oC this time can be extended up to 1 hour.Ø Shower with soap and water before and after using the hot tub. Showering before use washes away many of the common skin bacteria and removes lotions, deodorants, creams etc which reduce the effectiveness of the spa sanitizer which disinfects the water.Ø Do not immerse your head in the hot tub water. This increases the risk of infection and can heighten the dangers of drowning due to suction below the water line.Ø Never allow children to use the spa or hot tub unsupervised and when not in use make sure the cover is on, secured.Ø Never use the hot tub alone.Ø Avoid using the hot tub immediately after a heavy meal.Ø Take care when entering and leaving the hot tub. When leaving the hot tub leg muscles may be relaxed enough to make you unsteady.Ø Avoid entering the hot tub water immediately after exercising as the water temperature can affect the heart rate.Ø Never use glass near/in the hot tub as broken glass can cause a risk to people in barefoot and is very difficult to see within the hot tub water.Ø Take care on any decking by the hot tub as water from the tub can cause it to be slippery.Ø Do not use any electrical appliances near/in the hot tub.Ø If any allergic reaction occurs leave the hot tub and rinse off in the shower. If the reaction persists seek medical help.Ø If any fault or damage occurs with the hot tub please contact owners at the earliest convenient moment.Ø Do not turn hot tub isolation switch off as the hot tubs power needs to be turned on to carry out the cleaning cyclesØ Ensure no contaminants ie. bubble bath, alcohol, oils etc are placed in the water as this can upset the chemical balance of the water and can result in allergic reactions.Note to Parents and Hot Tub Users It is your responsibility to enforce these rules of safety for the hot tub.We the undersigned have read this safety booklet. We understand what it says and we promise to follow the rules of safety and to use our common sense.IMPORTANT: Any hot tub that needs to be shut down due to misuse will incur a £50 charge to refill it.PARENTS: The life and health of you, your family and friends are important. Please practice safety and supervise your hot tub.PLEASE NOTE : To comply with HSE REGULATIONS the hot tub water is checked every day.